1. Who We Are

Sangoda Investment Company Limited ("SANGODA", "we", "us") is a freight forwarding and logistics company registered in Tanzania. We are committed to protecting the privacy and security of personal data we handle.

2. Data We Collect

We may collect and process the following categories of personal data:

Identity Data: name, job title, company name
Contact Data: email address, phone number, postal address
Transaction Data: details of shipments, invoices, and payments
Technical Data: IP address, browser type, pages visited, cookies
Communications: emails, quotes, and messages you send us

3. How We Use Your Data

We use your data to:

Arrange and perform freight forwarding and logistics services
Process payments and manage accounts
Communicate service updates, quotes, and shipment tracking
Comply with customs, tax, and regulatory obligations
Improve our website and services (using anonymised analytics)
Send marketing communications where you have given consent

4. Legal Basis for Processing

We process personal data on the following lawful bases: performance of a contract, compliance with legal obligations, our legitimate business interests, and where applicable, your explicit consent.

5. Data Sharing

We share personal data only with third parties necessary to deliver our services, including carriers, shipping lines, customs authorities, government agencies, and payment processors. We do not sell your personal data to third parties.

6. International Transfers

As a global freight forwarder, your data may be transferred to countries outside Tanzania to process your shipments. We take appropriate safeguards to ensure such transfers comply with applicable data protection laws.

7. Data Retention

We retain personal data for as long as required to fulfil the purposes described in this Policy, or as required by law (typically 7 years for financial and shipping records under Tanzanian law).

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion (where no legal obligation to retain exists)
Object to or restrict processing
Withdraw consent at any time (where processing is based on consent)

9. Cookies

We use cookies and similar tracking technologies. Please refer to our Cookie Policy for details.

10. Contact

For privacy-related enquiries or to exercise your rights, please contact us at info@sitl.co.tz or write to us at Lumumba Street, Dar es Salaam, Tanzania.

Privacy Policy